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RESIDENTIAL LANDLORDS INFO
 

About Us
Sandoes provide the longest established residential property management and lettings service in Westbury.

This sector of our business was created over 40 years ago and remains professionally based and geared towards the varying l needs of our clients.

The long standing nature of our activity in this area and our surveying background afford us a depth of experience, expertise and legal and building knowledge that is unrivaled elsewhere in Westbury. These abilities are used to ensure that our clients secure best advice and a quality service designed to both protect their investments and maximise their short and longer term returns and to provide appropriate action and reassurance in relation to repairs and when problems are encountered.

Sandoes provide the longest established residential property management and lettings service in Westbury.

This sector of our business was created over 40 years ago and remains professionally based and geared towards the varying l needs of our clients.

The long standing nature of our activity in this area and our surveying background afford us a depth of experience, expertise and legal and building knowledge that is unrivaled elsewhere in Westbury. These abilities are used to ensure that our clients secure best advice and a quality service designed to both protect their investments and maximise their short and longer term returns and to provide appropriate action and reassurance in relation to repairs and when problems are encountered.


Our Service
We offer three tiers of service designed to meet the varying needs of our clients and these vary from the Full Management Service through to simply Preparation of the legal Agreements.

All of our services are based around the Assured Shorthold Tenancy which is an agreement for a minimum period of 6 months.

Full Management Service
This service is the most popular and is designed to meet the needs of Landlords who simply do not wish to be or cannot be involved in the day to day management of the property.
This comprehensive service includes:-

  • An initial inspection of the property
  • Provision of advice on the level of rent that can be expected.
  • Identifying our clients' preferences in relation to tenant status.
  • Advice on items to be included within the property.
  • Advice on repairing issues.
  • Provision of an agreement detailing ours and our clients responsibilities.
  • Marketing the property to let.
  • Securing credit checks and references on prospective tenants and guarantors if required..
  • Reporting to our clients with these references and securing instructions to proceed with the letting.
  • Preparation of an initial schedule of condition and if appropriate (in the case of furnished lettings) an inventory of contents.
  • Preparation and securing signature of the agreements.
  • Taking meter readings and notifying other interested parties (Council, Water Company etc) of the change in status of the property.
  • "Marching in" the new tenants and making them aware again of their responsibilities under the agreement having secured the first months rental and dilapidation's deposit
  • Registering the tenants' deposit in accordance with legal requirements.
  • Undertaking regular inspections of the property to check that the tenants are meeting their obligations and advising our clients accordingly.
  • Collecting the monthly rentals and paying the balance to our clients via a payment method of their choice.
  • Liasing with our client regarding any wants of repair that remain their responsibility during the tenancy and arranging for contractors to undertake works as necessary.
  • Providing written statements to our clients detailing rents received and costs on a monthly basis and providing year end summaries for tax purposes if required.
  • Serving notices on the tenant on behalf of the landlord.
  • Liasing with the landlord at the time of renewal of the agreement.
  • Inspecting the property upon termination of the tenancy and informing both client and tenant of any defects identified (beyond fair wear and tear).
  • Inspecting the property between tenancies to check its state of repair (and during the winter arranging for systems to be drained down or background heating maintained).
  • Liasing with the client and arranging for grass to be cut and gardens maintained at the clients' request during vacant periods.
  • Maintaining separate bank accounts for "Clients Money".

Other Services

We are able to offer the following services in addition to the Full Management Service:

Tenancy Set up only
This service includes much of the Full Management Service but once we have located a tenant for our clients and set up the agreements, schedule of condition and inventory and collected the first months rental and dilapidation's deposit our involvement ceases.

Preparation of the Legal Agreements
This service simply involves the preparation of the legal agreements where a Landlord has located a suitable tenant and requires the assurance that the tenancy is set up properly and for this we charge a nominal one off fee.



Our Charges:
Full Management :
  Includes a rental valuation, advice on presentation, advice on the inclusion of fixtures and fittings, the preparation of letting particulars, marketing, undertaking accompanied viewings, an interview with the prospective tenants, securing personal references, undertaking credit referencing, preparing the tenancy agreement and inventory, co-ordinating the production of the EPC and gas safety check (as necessary), arranging for the tenancy deposit to be protected, plus ongoing management of the property during the course of the tenancy including rent collection, making regular inspections and follow-up reports to you and the co-ordination of repair works with you during the course of the tenancy*.    
£144 
(at the commencement of the tenancy), plus an agreed percentage payment deducted from rents collected  for the duration of the tenancy.
Tenant Find Plus :
  Includes a rental valuation, advice on presentation, advice on fixtures and fittings, the preparation of details, advertising, undertaking accompanied viewings, an interview with the prospective tenants, securing personal references, undertaking credit referencing, preparing the tenancy agreement and inventory, co-ordinating EPC’s and gas safety check. Advice on tenancy deposit requirements. The agreements and inventory will then be passed to you for you to continue with the ongoing management.
£420
Tenant Find Only:
  Includes a rental valuation, advice on presentation, advice on fixtures and fittings, the preparation of letting particulars, advertising, undertaking accompanied viewings, an interview with the prospective tenants, securing personal references and undertaking credit referencing.
£180
Reference only:
  securing personal references and undertaking credit referencing on prospective tenants (you have found).
£36
Inventory only:
  preparation of a written inventory at the commencement of a tenancy supported by a photographic record.
£120
Agreement only:
  preparation of the tenancy agreement.
 £90   

NB All charges shown are inclusive of VAT at 20%


* Notes on The Full Management Service: during the tenancy we will use contractors of your choice for repair works where possible, or reputable local contractors of our choice with whom we have no direct or indirect financial arrangements. We take no commissions from any contractors for any works undertaken on clients’ properties and the percentage fee agreed covers works involved in co-ordinating the maintenance of the property during the tenancy, for which we are entitled to no additional reward, nor seek none.

Sandoes are Regulated by RICS, have a complaints handling system in place and redress via The Property Ombudsman Scheme .  We also hold client money in designated client bank accounts which are covered by The RICS Money Protection Scheme.

 

 

 

© Copyright reserved Sandoes 2011
Smallbrook House, Edward Street, Westbury, Wiltshire BA13 3BQ Tel 01373 858505
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